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I recently joined the Ramblers by setting up a monthly direct debit. Why have you debited multiple payments at the same time?

Due to the timings of when we can first take payments via direct debit, multiple instalments (2 or 3) may be taken in our first claim. 

After the first collection, your plan will revert to one instalment per month for the remainder of your membership period. Over the course of the year you will not be charged more than 12 instalments.

Your subscription plan should have been shown on the confirmation letter you received after setting up the direct debit.

 

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